Once your package has been received, your refund or exchange will be processed within 7 business days, pending any outstanding questions we may need to reach out to you for. If there is a refund due, a credit will be issued in the original form of payment.
The credit may not show up until your credit card’s next monthly billing cycle. You will be notified via email to the address listed on your order when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us. When processing your exchange we automatically credit you in the original form of payment and reauthorize a new payment for your exchange. If you have used a banking or debit card, your financial institutions policies may result in a non-sufficient funds charge if you are executing a return/exchange.
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