What is your Return/Exchange policy?

If you have any problem with any items(s) and wish to return or exchange, please see below for our policy:

You may return most new items within 30 days of your original purchase.

All returned items must be in new, unworn, and unwashed condition. All original tags and accessories must still be attached.

Some items may not be eligible for returns. These include: Mystery Bags, Gift Cards, Bikinis, and custom made-to-order items. For more information on non-eligible return items, click here.

For BOGO promos, like a "Buy 1 Get 1 Free", we can accept exchanges for another item of equal or less value of the price of the item by itself or store credit. We can also accept a refund, however, please note that it would be at the cost of the prorated discount of the item within the whole BOGO purchase amount. For more information, click here.

We do not provide returns or exchanges to international orders. If there is an issue with your international order, please contact customer service and we will try to help resolve it.

Returns are completed with either a refund to the customer, an exchange for a different product, or store credit for an additional purchase.

Refunds

We accept refunds for most items if you are unsatisfied for whatever reason. Some items may be ineligible for refunds, click here for more information. Refunds are processed back to the original form of payment of the customer, minus any applicable shipping/restocking fees. 

Exchanges

We accept exchanges for another size or another item of equal or less value, if you're disappointed in the product for whatever reason. Products of equal or less value will be shipped out to you, and a refund of the remaining amount will be provided to the original form of payment. If you wish to exchange for an item of greater value, we recommend you request store credit and to place a new order on the item using your store credit code.

Store Credit

We accept returns in exchange for store credit if there are no other items that interest you at the moment. Store credit will be issued to the original customer in the form of a gift card. Please note, this gift card cannot be used at retail stores, pop-up events, or other websites other than our official Affliction Clothing online store.

To proceed with a Return or Exchange, click here for next steps. 

If you have any questions or concerns, please feel free to contact us at 1 [phone] or email [e-mail]